Pakcellence Privacy Policy

Introduction & Scope

The Pakcellence Group ("Pakcellence") appreciate your interest in our products and your visit to www.pakcellence.in or to any of our other websites, offices, or corporate events. We are committed to protecting your privacy and informing you herewith about our data processing activities.

This privacy policy applies to the website(s), social media profiles/pages operated by Pakcellence (together the “Web Services”), products delivered, services performed, or offerings made by Pakcellence (together the “Products and Services”). The privacy policy provides you with information about our processing of personal data relating to you:

• as a representative/contact person of our business customers, suppliers, contractors and business prospects, including where you are using our customer portals
• as a participant to a corporate event organized by us (campaigns, conferences, customer events, etc.), or a visitor of our offices or factories (“Premises”)

This privacy policy includes the following sections:

• how to contact us
• what personal data is processed about you
• how we collect personal data
• why we collect and how we use your personal data, including legal basis
• who we share your personal data with
• international transfer
• security of your personal data
• how long we keep the collected data
• your rights
• information about children

How to contact us

If your request or question relates to a specific geographic market, we encourage you to contact your regular Pakcellence contact person at the relevant local Pakcellence office. You will find links to all local Pakcellence offices on the Contact us page.

If you have a data subject’s request or a question regarding our data privacy policies, please make your submission via Pakcellence Data Subject Request Platform.

What personal data is processed about you?

We collect the following categories of personal data that you or your employer (business customers, suppliers, contractors or other business prospects) have provided to us, including but not limited to:

• Personal contact information (such as name, phone number, email address, country)
• Business contact information (such as company, position/level, and your dealings with us on behalf of yourself or of the relevant business customers, suppliers, contractors or other business prospects) or any personal data that is required for the purpose of conclusion and execution of agreements with your employer (business customers, suppliers, contractors or other business prospects)
• Other personal information contained in content you submit to us (such as your areas of interest related to Pakcellence, your message)

How we collect personal data?

We collect personal data about you when you provide information to us, including but not limited to:

• you fill in a contact form on one of our Web Services
• you request information about a product or service
• you submit an invention and fill in the inventor’s contact form
• you sign up to receive news, updates or direct marketing communications
• you participate or attend an event or campaign
• you apply for a job with Pakcellence
• you communicate with us through social media networks or by sending us an email
• you visit or use our Web Services where we automatically collect certain information related to you
• you visit our Premises in person

Why and how we process your personal data?

We process your personal data in order to respond to your questions (via mail, e-mail or phone, as applicable), to provide you with specific information which you requested or applied for via the contacts page, to contact you in relation to the submission of your request, to improve our services and products and/or for business development purposes.

Who we share your personal data with?

We only share your personal data with other companies of the Pakcellence Group or authorized third-party analytics service providers for the sole purpose of responding to your questions or applications, fulfilling your requests, or providing you with requested information.

Security of your personal data

To safeguard your personal data against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use, we have in place appropriate organizational, security, contractual, and legal measures.

How long we keep the collected data

Personal data will be stored only as long as is necessary to carry out the purposes described in this privacy policy or as otherwise required by applicable laws.

Your rights

You, as an individual whose personal data are processed by Pakcellence, have certain data protection rights, which you may exercise by making a request to Pakcellence.

Information About Children

Pakcellence does not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at sales@pakcellence.in, so that we will delete the information.